FAQ

Frequently Asked Questions

  

How to become an affiliate with Online Media Group, India.

Steps 1 – Go to   http://in.omgpm.com and click on 'Join our Network' button

                     or  click here to become an affiliate instantly.

How to Verify your website with OMG India. 

-       Login to your account.
-       Visit "Manage Websites" section under "My details" tab.
-       Click on Details tab.
-       properly fill the details
-       Add the specified code in Head section of your home page(index.html/index.php)
-       Once done click on Save and Verify.

First Steps. How does it work?

Simply choose which merchants you wish to advertise on your website, signup to the appropriate 'programme’, obtain your tracking links via the banners & editorial link and copy and paste the code provided into your website. This code is unique to you and enables us to report on your performance.

How do I view and amend my contact details?

Select 'Your Details' from the navigation menu. Edit the desired field(s) and then click the 'Update Details' button at the bottom of the page.

How do I log out?

Click the 'Log out' option in top right hand corner of the navigation menu. This will clear your session with OMG India.

I would like to close my account.

You can deactivate your OMG India account by contacting your Account Manager who will ensure your campaigns and login are suspended.

What levels of security are employed?

We employ 128-bit encryption technology supplied by Thawte, the strongest online security possible, guaranteeing your privacy absolutely.

How do I view, add or edit websites that are registered with OMG India?

Choose 'Your Websites' from the navigation menu and all your current websites will be listed. You can amend current website details by clicking the ‘Details’ button next to the relevant site, making any changes and then clicking on the 'Update Website' button. You can add new websites by clicking on the ‘Add New Website’ button at the top of the page. Fill out the fields and then click on the ‘Create Website’ button.

How do I view and make changes to my current programmes?

To view your current programmes, select 'All Programmes' from the navigational menu then click the 'Active Programmes' tab. Here you will be able to view all your active programmes. In order to obtain individual Programme details, access creatives and editorial, and view websites in a programme, select the Programme in which you are interested and click on ‘Details’. Here you will be able to access Programme information including tracking URLs.

How do I request to join available programmes?

To view all available programmes select the ‘Manage’ and 'View/Manage Programmes' option from the navigation menu on the top of your screen. You will then be able to browse through a list of all the programmes currently available to you.

In order to promote a Programme or join a campaign, click on the ‘Details’ button next to the relevant Programme. Here you will find Programme campaign details such as commission rates, cookie duration and VAT information. Click on the ‘Request to Join’ button on the right. Here you will see a list of your websites. Highlight the sites that you wish to use for promoting the programme and then click on the 'Request to Join' button. You will be contacted by your Account Manager to inform you of the outcome of your request.

How do I access editorials, banners and creatives?

You can access editorial, banners and creatives for your current active programmes directly from the top navigation or by selecting 'All Programmes' from the navigational menu then click the 'Active Programmes' tab. Find the Programme in which you are interested and then click on the ‘Details’ button. Here you will see details about the Programme as well as banners, creatives and any editorial content.

How do I know whether I have been accepted for a programme?

Each time you request to join a programme your application will be assessed according to the relevant criteria. You will receive an email notifying the outcome. In order to view the status of all your programmes go to 'All Programmes' in the navigation menu. Programmes for which you have been accepted will appear in 'Active programmes'. Programmes that you have requested to join but for which you have not yet been approved will be listed in 'Pending programmes'. Any programmes which have not been successful will be listed in 'Rejected'.

How do I sign up for Programme Feeds?

To sign up to Programme Feeds, select 'All Programmes' from the navigational menu then select the 'Programme Feed Available?' check box. Click 'Search' and you will see all programmes that have a Programme Feed available. Choose the programme you would like to join and click 'Details' then click 'Request to Join'. Once you have selected which website you are going to host the Programme Feed on click 'Request to Join'. Your account manager will email you to let you know whether your application has been successful.

How do I use and view UID?

UID tracking works by allowing the affiliate to append their own parameter to an OMG India tracking URL, by adding &UID=XXXX (where XXXX is the value they wish to relate to any resultant sales).

Certain programmes allow you to add a unique value (UID) to your OMG India tracking URL so that you are able to obtain a further level of detail on where your transactions originate from. To view programmes with UID functionality, select 'All Programmes' from the navigational menu then select the 'UID Tracking' check box. Click 'Search' and you will see all programmes that have UID functionality. You will then be able to select the Programmes that offer UID along with your other criteria.

To implement a UID simply add &UID=XXXXX at the end of your OMG India Tracking URL and then replace XXXXX with your Unique identifier. To view UID data navigate to the Transaction Reports and select the Summary or Breakdown report.

Affiliates will use the UID feature for any number of other reasons:

What is VCount?

VCount is the number of times a user has clicked on a banner on the affiliate site before completing the transaction. It is shown on the manage leads page.

How and when will I get paid?

Commission payments are normally paid by BACs or cheque. OMG ordinarily make two payment runs each month - one on 7th and one on the 21st. Each payment will include all amounts that have been received by OMG India from the Advertiser prior to the time the payment is processed. For further information please contact your Account Manager.

There is a minimum commission level of INR 2000 for Indian affiliates and an equivalent of £100 GBP for international affiliates to reach, before payments will be made.

How will I be paid for programmes in other countries?

Payments will be in the currency associated with each Affiliate account (selected by the Affiliate at the time of sign up to the network). Where a programme is managed in a different currency it will be converted at the prevailing exchange rate at the time the payment is processed. For further information of non-standard payment options please contact your Account Manager.

How long do commissions remain pending?

On the Overview report, commissions will remain with a status of “Pending” until the Merchant has confirmed that OMG India can invoice for validated transactions. Once the invoice has been raised the status will change to “Invoiced”. Once we have received payment from the Merchant the status will state “Received”. Once we have sent payment out to the Affiliate the status will state “Sent”.

Why was a transaction rejected by a merchant?

Commission is only paid if transactions are validated by the merchant. (A transaction with a status of Validated may in certain circumstances subsequently be set to Rejected). A transaction may be Rejected for different reasons. The most common reasons are:

    The transaction was cancelled.

    The transaction was fraudulent.

    The transaction was allocated to an alternative advertising channel (e.g. PPC campaign).

How do I access my reports/statistics?

All affiliate dashboards contain elements of summary reporting. To access further reporting select the ‘View Statistics’ option from the navigational menu at the top of the page. We provide various views including an Overview, a Daily, a Monthly and Content reports. We also provide lower level reporting, including, where available, retail/item data on individual transactions within various Transaction reports.

Is there a Voucher Code of Conduct?

OMG is a member of the IAB and subscribes to the Voucher Code of Conduct. Please see the following link for detail: http://www.iabaffiliatemarketing.com/updated-voucher-code-code-of-conduct/